These Terms of Service ("Terms") govern your use of the website ashvacloud.com (the "Site") and the purchase of products from AshvaCloud Enterprise ("we", "us", or "our"). By accessing or using the Site, you agree to be bound by these Terms. If you do not agree, please do not use the Site.
By accessing or using the Site, you confirm that you are at least 18 years old or have the consent of a parent or legal guardian, and that you have the legal capacity to enter into these Terms under the Indian Contract Act, 1872. If you are using the Site on behalf of an organization, you represent that you have the authority to bind that organization to these Terms. Persons deemed "incompetent to contract" under Indian law, such as un-discharged insolvents, are not eligible to use the Site.
To make a purchase, you may need to create an account on the Site. You are responsible for maintaining the confidentiality of your account information, including your password, and for all activities that occur under your account. You agree to provide accurate, current, and complete information during registration and to update it as necessary. We reserve the right to suspend or terminate your account if you provide false information or engage in activities that violate these Terms.
We strive to provide accurate descriptions, images, and pricing for our Products, including Beetroot Powder, Garlic Powder, Onion Powder, and Banana Powder. However, we do not warrant that product descriptions or other content on the Site are accurate, complete, reliable, current, or error-free. Prices are subject to change without notice, and we reserve the right to limit quantities, refuse, or cancel orders at our sole discretion, including in cases of suspected fraud or errors.
When you place an order, you agree to pay the total amount specified, including applicable taxes and shipping fees, using the payment methods listed on the Site. Payment must be received before we process your order. We use secure payment gateways compliant with the Payment Card Industry Data Security Standard (PCI DSS). We reserve the right to cancel orders if payment is not received or if the order violates these Terms.
We aim to deliver your order within the estimated time frame provided at checkout. However, delivery times are not guaranteed and may be affected by factors beyond our control, such as shipping delays or customs processes for international orders. Risk of loss and title for Products pass to you upon delivery to the shipping address provided.
Our return policy, detailed separately on the Site, governs the process for returning Products and requesting refunds. Please refer to the Return Policy for specific instructions. Due to the perishable nature of our food powders, returns are generally accepted only for unopened, sealed products or defective items, as outlined in the Return Policy.
We are committed to providing high-quality natural food powders. Our Products are manufactured, packaged, and stored in compliance with all applicable food safety regulations, including those set by the Food Safety and Standards Authority of India (FSSAI). We ensure that our Products meet stringent quality and safety standards to provide you with the best possible experience.
Some of our Products may contain allergens or be processed in facilities that handle allergens. Please review product descriptions and labels for allergen information before purchasing. If you have allergies or dietary restrictions, contact us via the Site’s contact form or at support@ashvacloud.com for assistance. We are not liable for allergic reactions resulting from failure to review allergen information.
AshvaCloud Enterprise holds all necessary licenses and permits required for the sale of food products in India, including the FSSAI Central License as mandated by the Food Safety and Standards Act, 2006. We comply with all relevant food safety, labeling, and packaging regulations, including those under the Legal Metrology Act, 2009, to ensure transparency and consumer safety.
Our food powders are perishable and have a limited shelf life. Please store them according to the instructions provided on the packaging to maintain their quality and safety. We are not responsible for Products that have been improperly stored, used after their expiration date, or otherwise mishandled after delivery.
All content on the Site, including text, graphics, logos, images, and product descriptions, is the property of AshvaCloud Enterprise or its licensors and is protected by Indian and international copyright, trademark, and other intellectual property laws. You may not reproduce, distribute, modify, or create derivative works of any content from the Site without our prior written consent. Unauthorized use may result in termination of your access to the Site.
You agree to use the Site only for lawful purposes and in a manner that does not infringe the rights of others or restrict their use of the Site. Prohibited activities include, but are not limited to:
If you post reviews, comments, or other content on the Site, you grant us a non-exclusive, royalty-free, perpetual, and irrevocable right to use, reproduce, modify, adapt, publish, translate, distribute, and display such content worldwide in any media. You represent that you own or have the necessary rights to the content you submit and that it does not violate any third-party rights, including intellectual property or privacy rights. We reserve the right to remove or edit any user-generated content that violates these Terms or is deemed objectionable, at our sole discretion.
Your use of the Site is also governed by our Privacy Policy, which is incorporated into these Terms by reference. Please review the Privacy Policy to understand how we collect, use, share, and protect your personal information.
The Site may contain links to third-party websites or services that are not owned or controlled by AshvaCloud Enterprise. We have no control over, and assume no responsibility for, the content, privacy policies, or practices of any third-party websites or services. You acknowledge and agree that AshvaCloud Enterprise shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with the use of or reliance on any such content, goods, or services available on or through any such websites or services.
To the fullest extent permitted by Indian law, AshvaCloud Enterprise, its affiliates, and their respective officers, directors, employees, and agents shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, or use, arising out of or related to your use of the Site or purchase of Products, even if we have been advised of the possibility of such damages. Our liability for any claim shall not exceed the amount paid by you for the Product giving rise to the claim.
You agree to indemnify, defend, and hold harmless AshvaCloud Enterprise, its affiliates, and their respective officers, directors, employees, and agents from any claims, liabilities, damages, losses, or expenses, including reasonable legal fees, arising out of your use of the Site, violation of these Terms, or infringement of any third-party rights, including intellectual property or privacy rights. This indemnification obligation survives the termination of these Terms.
We may terminate or suspend your access to the Site immediately, without prior notice or liability, for any reason, including if you breach these Terms. Upon termination, your right to use the Site will cease immediately, but any obligations related to orders placed prior to termination will remain in effect. You may terminate your use of the Site by discontinuing access and destroying any downloaded materials.
These Terms shall be governed by and construed in accordance with the laws of India. Any disputes arising under or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts in Modasa, Gujarat, India. You agree to submit to the personal and exclusive jurisdiction of these courts for the resolution of any disputes.
If any provision of these Terms is found to be invalid or unenforceable by a court of competent jurisdiction, that provision will be limited or eliminated to the minimum extent necessary, and the remaining provisions will remain in full force and effect. Our failure to enforce any right or provision of these Terms will not constitute a waiver of such right or provision unless acknowledged and agreed to by us in writing.
We reserve the right to modify these Terms at any time, at our sole discretion. Any changes will be effective immediately upon posting on the Site. Your continued use of the Site after such changes constitutes your acceptance of the revised Terms. We encourage you to review these Terms periodically for updates.
If you have any questions or concerns about these Terms, please contact us via:
| Category | Details |
|---|---|
| Eligibility | Users must be 18 or have parental consent; incompetent persons under Indian Contract Act, 1872, are ineligible. |
| User Accounts | Required for purchases; users must provide accurate information and maintain account security. |
| Product Information | Descriptions and prices may change; no guarantee of accuracy; orders may be limited or canceled. |
| Payments and Shipping | Full payment required; delivery times not guaranteed; risk passes upon delivery. |
| Returns | Governed by separate Return Policy; unopened or defective items only. |
| Food Safety | Compliant with FSSAI and other regulations; allergen information provided. |
| Intellectual Property | Site content protected; no unauthorized use without consent. |
| User Conduct | Lawful use only; no harmful or fraudulent activities. |
| Liability | Limited to amount paid for Product; no liability for indirect damages. |
| Governing Law | Indian law; disputes resolved in Modasa, Gujarat, India courts. |
| Contact | support@ashvacloud.com, contact form on ashvacloud.com. |